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It may have already been answered. Find answers to support questions often asked by picking a product from the menu at right.

Can't find an answer to your question here? Ask us a new one. One of the experts from our technical support staff will be happy to promptly respond. You can also call 866-JURPETZ if you would like to speak directly with a technical support representative.

Though we pride ourselves in the products we sell, our most valuable asset is our people. Like our parent company, Seachem Laboratories, JurassiPet's staff includes a chemistry Ph.D., a zoologist, and informed, experienced hobbyists. JurassiPet™ is dedicated to informative customer support and advancement of the hobby. Customer satisfaction is paramount; we know that the use of our products will achieve nothing less.